The staff here were incredibly friendly and always ready to help out. The location is awesome, offering activities like kayaking 🚣‍♂️.

gardens and great amount of nature in which the hotel is immersed.

1. I think there's a missing rug in the bathroom, there's a rubber mat to put either in the tub or on the floor, it has holes and water still runs off, so the whole bathroom floor gets wet when you go out. At least one beer should be included in the mini-bar. 3. There are a lot of flies in the restaurant. food is not clean, people mix up the spoons and you see beans in the meat or rice in the salad. variety is hardly noticeable. attention was not the best, sometimes they give you the cutlery but not the napkin, they give you the fresh ones and then the cutlery. 4. What I liked the least was that I noticed on several occasions that the employees were arguing in front of the customers. On Friday at the disco, they were arranging lunch, a girl and another one are shouting and fighting ugly, I was by the chairs of the beach and heard everything, I found it very annoying, see that. Then right there at dinner at night, they scolded a guy because he didn't take the dirty dishes cart, he was taking out tablecloths on another table, of course you notice all that. 5. In the corridors to the 300s rooms, there is little light, if there are streetlights, at night that area gets very dark. 6. At the reception, it's time to go out, there is a long line, people go out and those who come in, you should: 1 or change in one minute the hours of check in and check out, that people who go out are only the main person in the room who makes the line, all the families with all the bags there move very slowly everything.

Incredible location, amazing breakfast with plenty of food. The rooms are updated and clean and the staff are amicable. 10 minutes drive to the airport: )

Updated and neat rooms equipped with handy stuff like AC, a personal safe, and a big flat-screen TV 🌟.

top location

The bathroom needs more care

Convenience at its best! 😊 Enjoy a room with two cozy double beds. Only a quick 5-minute drive from the airport.

This venue offers luxurious accommodations with exceptional staff and excellent amenities.

I liked the very comfortable room, the place itself, I liked the very nice food.

I think they can provide better customer service, and with simple things, if you pay an all-inclusive should be all-inclusive not that everything you want to do you charge more example internet, pool table, gym and spa, are things that other hotels have and do not charge you for each of them, also should let the bus cobano that goes directly to the hotel will not generate any problem if not more will draw the attention of other passengers, potential customers. Or make a pedestrian crossing with a roof from the hotel to the exit, this because there are people who do not like to get sunburned or wet with rain and this roof minimizes that error. Another improvement you can have, I went like 3 times for beach towels and never had, please measure the capacity of the hotel.

Great location, great facilities, staff very friendly and eager, food good.

Room not clean on arrival, WiFi in 4 star hotel not free of charge and still did not work, promised conversation with the manager never took place despite urgency.

The location here is incredible and stunning, perfect for a vacation getaway.

This is the best cost benefit ever. Very beautiful resort at a reasonable price.

The location was good, adjacent to Barceló Tambor, with wildlife and regular avionette connections to SJO airport. The staff was amiable and outstandingly accommodating from arrival to departure. The beds were exceptionally comfortable.

Ideal for 4 days beach holiday. Hotel is very popular with the locals.

Check-in tiresome (very long waiting time) . Booking à la carte restaurant tedious (45 minutes queuing), because only on the same day from 08:00 clock and not online possible. Wifi is a disaster

The rooms were updated and clean. The location was stunning. The environment was comfortable. The building and rooms were beautiful. There were 2 double beds in the rooms. The staff were friendly. The restaurant was good.

location good ,room clean,food good,garden very nice,

Familly place with olot of baby's and very young kid.not relaxing on the pool. security missing oround pool.no control.